Contact Centre Manager jobs in London - February 2026

Senior Contact Centre Engineer

New

£65,000

Senior Contact Center Engineer - Amazon Connect Company Overview: Our client is is a leading operator of government health and human services programs across the United States, United Kingdom, Canada, Australia, and Saudi Arabia. They deliver business process services designed to improve the cost-effectiveness, efficiency, and quality of government-sponsored benefit programs including the...

83zero Limited

London

14 hours ago

View details

Contact Supervisor (Families and Children)

New

Job Description Care First Recruitment Ltd. are currently recruiting Contact Supervisors for various London Boroughs, plus our own family contact centre Contact Supervisorsobserve contact meetings between children and their parent/guardian. The contact meetings could take place either within a designated contact centre or could be community based, the contact supervisor would ensure that the...

Care First Recruitment Ltd

Royal Kensington and Chelsea W11 4AT

2 hours ago

View details

Contact Executive

Overview SERE Motors is seeking a proactive and customer-focusedContact Executive to join our team. This role is central to delivering exceptional customer service and ensuring smooth communication across our sales, service, and HR functions. The successful candidate will act as the first point of contact for all inbound customer enquiries while managing CRM processes, service bookings, and...

SERE Group

London

14 hours ago

View details

Customer Service Manager, Global Contact Centre

You will be responsible for leading, developing and coaching the London team of the Global Contact Centre.

You will ensure the delivery of excellent guest experience through a variety of channels to include phone, email, webchat and WhatsApp, to ensure consistent service which represents Dorchester Collection brand values.

Dorchester Hotel Ltd.

City of Westminster

2 hours ago

View details

Business Development Manager Data Centres

New

£95,000

Business Development Manager Data Centres Job Title: Business Development Manager Mechanical Fittings & Fire Protection Products Industry Sector: Data Centres, Mechanical Fixings, Mechanical Fittings, Piping Solutions, Pipe Systems, Flow Controls, Pipework, Valves, HVAC, Cooling, Fire Protection, Flow Controls, M&E Contractors, M&E Consultants, Installers, Data Centres, Google, Meta, Orcale,...

Hybrid

Mitchell Maguire

London

14 hours ago

View details

CSA Package Manager - Data Centre

New

£85,000

You will work closely with subcontractors, consultants, and internal project teams to ensure safe, high-quality, and on-time delivery. Key Responsibilities - Manage and coordinate all CSA packages from pre-construction through to final handover. - Oversee site execution of civil, structural, and architectural works, ensuring compliance with drawings, specifications, and programme requirements.

Falcon Green Personnel

London

14 hours ago

View details

Programme Manager - Contact Centre

Programme Manager - Genesys Contact Centre Delivery (Contract)Location: Birmingham, London, Bristol, Manchester (UK) Contract: 12 monthsInside IR35About the RoleA leading global technology company is seeking an experienced Programme Manager to lead the delivery of a Genesys Contact Centre (CaaS) solution. This is a high-profile programme requiring strong leadership, deep technical understanding...

Adecco

London

14 hours ago

View details

Key Account Manager Data Centres

New

You will be based in the UK with around 10%-15% travel required. This pivotal role involves driving new business and expanding strategic relationships across data centre customers – including hyperscalers, colocation providers, enterprise end users, contractors and consultants.

Carrier

City of Westminster WC2N

14 hours ago

View details

Procurement Manager – Contact Centre Outsourcing (Hybrid)

A leading recruitment agency is seeking a passionate Procurement Manager to join a dynamic team in West London. This hybrid role focuses on managing Contact Centre services and building effective strategies to optimize spend in this category. Candidates should ideally have experience in procurement for outsourced services and possess strong stakeholder communication skills. This is an exciting...

Hybrid

Beaumont Select Ltd

London

2 hours ago

View details

Contact Centre Manager / Housing Repairs and Maintenance Call Centre

JOB OVERVIEW Housing Repairs and Maintenance Contact Centre ManagerAn exciting opportunity for an experienced contact centre leader to manage high-volume repairs and maintenance customer services, driving performance, quality, compliance and customer satisfaction within a fast-paced environment.If you've also worked in the following roles, we'd also like to hear from you:Contact Centre Operations...

Hybrid

a2dominion

London

2 hours ago

View details

Contact Centre Manager

You will play a vital role in shaping strategy, driving performance, and creating an engaging and supportive culture where colleagues can thrive and deliver outstanding service. What you will doThis is an overview and not an exhaustive list of responsibilities. Working with your line manager, you will shape your objectives, with focus on the following areas:

Hybrid

Everywhen

London

2 hours ago

View details

Contact Centre Team Manager (maternity cover)

Overview Contact Centre Team Manager – Location: Ealing - Hybrid – Salary: £46,129 – Type: Fixed Term Contract – 6 months Maternity Cover with the possibility to extend to 12 months – Hours: Full Time – 37.5 hours per week – Monday to Friday – DBS Level: BasicWe're looking for an experienced Contact Centre Team Manager to lead and inspire a team of agents, ensuring exceptional customer service...

Hybrid

A2Dominion Housing Group Ltd

Ealing

2 hours ago

View details

Venue Technical Manager - Exhibition Centre

Vacancy: Technical Manager Location: Exhibition Centre, London Salary: £40,000 – £45,000 (dependent on experience) Package: Up to £50,000 including commission and bonus Job Type: Full-time, Permanent This is a rare and exciting opportunity to become Technical Manager at an impressive International Convention Centre. The venue will feature a wide range of event spaces equipped with...

Prospero Integrated

London

10 hours ago

View details

QA / QC Manager (Data Centres)

£85,000

And so it begins....................!!! Make sure to apply with all the requested information, as laid out in the job overview below.Build Space has partnered with a top General Contractor helping them to build out their Project Team on an £80m Data Centre job in West London.One of the first positions we are working on is a QA / QC Manager, a key hire for the project. xbpsjku As QA/QC Manager...

BuildSpace Group

Brent HA9

14 hours ago

View details

Senior Mechanical Design Manager - Data Centres

- Company Credit Card - 25- 30 Days Holiday - Health Care - Pension Neg This role is strictly for an experienced Senior Data Centre Design Manager. Candidates without senior-level, hyperscale data centre design management experience will not be considered. We are seeking a Senior Data Centre Design Manager (Mechanical) to lead and coordinate multi-disciplinary design delivery across...

London

4 days ago

View details

QA / QC Manager (Data Centres)

New

£85,000

And so it begins....................!!! Build Space has partnered with a top General Contractor helping them to build out their Project Team on an £80m Data Centre job in West London. One of the first positions we are working on is a QA / QC Manager, a key hire for the project. As QA/QC Manager you will oversee quality compliance on the CSA aspect of the project. - Are you a QA / QC Manager...

Buildspace Group

Wembley

14 hours ago

View details

Senior Contact Centre Engineer

New

£65,000

Senior Contact Center Engineer - Amazon Connect Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.Company Overview:Our client is is a leading operator of government health and human services programs across the United States, United Kingdom, Canada, Australia, and Saudi Arabia. They deliver business process...

83zero Limited

City of London EC1A

14 hours ago

View details

CSA Project Manager - Data Centre - Groningen

New

£95,000

You will be working for a market leading contractor that operates a diverse business model and demands modern health and safety and employee engagement practises. With the order book full for several years in the UK and Central Europe, there is excellent scope for a credible Commercial Lead to step into a Lead role in the coming years.

Falcon Green Personnel

London

14 hours ago

View details

Key Account Manager Data Centres

New

You will be based in the UK with around 10%-15% travel required. This pivotal role involves driving new business and expanding strategic relationships across data centre customers – including hyperscalers, colocation providers, enterprise end users, contractors and consultants.

Carrier

St James's WC2N 5DU

14 hours ago

View details

Key Account Manager Data Centres

New

You will be based in the UK with around 10%-15% travel required. This pivotal role involves driving new business and expanding strategic relationships across data centre customers – including hyperscalers, colocation providers, enterprise end users, contractors and consultants.

Carrier

London

6 hours ago

View details