Ppi Complaint Handler jobs & vacancies - December 2025

Complaints Handler

You will manage your cases using a diary system, enabling you to prioritise your workload efficiently.

You will build a great relationship with the customer, finding a resolution to the complaint, making an improvement to a business process or practice and having the satisfaction of turning a complaint around into a positive experience for the customer.

7 hours ago

Complaints Handler

New

Job Description Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America, we're at an exciting stage in our growth journey. Further...

Remote

Klipboard

Leeds

15 hours ago

Complaint Resolution Handler

New

You will need to be customer centric, enthusiastic, resourceful, and motivated with a can-do attitude and a drive for continuous improvement.

You will work with contact centre, operations and other relevant stakeholders to feedback corrective actions and training that may be required by individuals to mitigate repeat complaints.

Affinity Water

Hatfield

7 hours ago

Complaint Handler

We are currently looking for experienced complaints handlers to join our client in Barton-upon-Humber. Resolutions Advisor Barton-upon-Humber £26,156 per annum + £750 quarterly bonus (dependent on targets) Monday to Friday 8:55am to 5:30pm (40 hours per week) Permanent Start date: January 2026 Our client is looking for Complaint Handlers to join their growing team. Taking ownership of a...

Venatu Recruitment Group

United Kingdom

a day ago

Complaints Manager

You will oversee complex insurance complaints, multi-departmental issues, and contentious cases, ensuring resolution at the earliest opportunity while embedding a culture of continuous improvement across the business. Key ResponsibilitiesLeadership & Team ManagementLead, mentor, and develop a team of three Complaints Handlers, ensuring high performance and professional growth.

Marley Risk Consultants Limited

Cheltenham

4 hours ago

Complaints Specialist - Beeston, NG9 1LA

You will work as a team to ensure MTVH is helping resolve customer disputes that are deemed fair and clear in resolution.

You will be responsible for developing customer satisfaction through root cause analysis as well as help defining continuous improvements for the customer journey.

Hybrid

MTVH

Broxtowe NG9 1LA

16 hours ago

Complaints Handler

£20 per hour

You should be friendly, approachable, and able to build rapport with residents and team members. Problem-Solving Mindset: A knack for thinking on your feet and finding solutions to complex issues. Attention to Detail: Accuracy in documenting complaints and resolutions is crucial.

OFFICE ANGELS LIMITED

City of London

a day ago

Complaints Handlers

£28,000 – £29,000

As our Complaints Handler, you will be at the forefront of investigating, managing, and resolving customer complaints with professionalism, accuracy, and empathy. You’ll take ownership of cases from start to finish – gathering evidence, analysing information, and identifying root causes – to ensure fair and timely outcomes. Alongside this, you’ll provide vital administrative, and case-handling...

Remote

Foresters Financial

Bromley

a day ago

Logistics Handler - Taxi Licensing & Deliveries

Job Description Logistics Handler – Taxi Licensing & Deliveries Location: Epsom – Fully office-based Contract Type: Full-Time, Permanent Are you highly organized with a talent for managing complex processes and ensuring everything runs like clockwork? Do you thrive in a fast-paced environment where precision and efficiency are key? If so, we want you to take charge of our taxi licensing and...

Sovereign Automotive

Epsom

5 days ago

Complaints Handler

£16 per hour

You will either resolve the issue first hand on the call or you will be able to escalate if further support is required.

You will be expected to record all information surrounding the complaint, and you will also be responsible for typing up any correspondence and ensuring it is sent out to the tenant or whoever it requires to be sent too.

Hybrid

Hays

St Helens

a day ago

Complaints Resolution Handler

£25,000

Complaints Resolution HandlerLocation: Glasgow (Hybrid)Salary: £25,000Hours: Monday–Friday, 9am–5pm (1 late shift every 6 weeks)Anderson Knight is recruiting a Complaints Resolution Handler on behalf of a leading organisation in the financial services sector.This role is ideal for someone who has at least 1 year of end-to-end complaint handling experience in a regulated environment and is...

Hybrid

Anderson Knight

Stobcross (historical)

a day ago

Complaints Handler

£14 per hour

You will work closely with local teams and partner services to understand concerns and help resolve them.

You will be part of a community focused organisation with a forward thinking approach to public services.

You will gain experience that can support your development in future roles across local government housing services and customer experience.

Personnel Link Employment Group Ltd

Little Parndon

a day ago

Complaint Handler

£26,156

We are currently looking for experienced complaints handlers to join our client in Barton-upon-Humber.Resolutions Advisor Barton-upon-Humber £26,156 per annum + £750 quarterly bonus (dependent on targets) Monday to Friday 8:55am to 5:30pm (40 hours per week) PermanentStart date: January 2026 Our client is looking for Complaint Handlers to join their growing team. Taking ownership of a portfolio...

Venatu Consulting Ltd

Barton upon Humber

a day ago

Customer Complaints Handler

£25,000 – £28,750

You will be used to taking full ownership of final stage escalated customer complaints from our frontline teams and across our digital channels - email, WhatsApp, and Trustpilot. Our ideal candidate will be composed, experienced and enjoy being as escalated point of contact and helping to find suitable resolutions.

Hybrid

CCA Recruitment Group

Glasgow

a day ago

Senior Travel Claims Handler

£30,000

Senior Travel Claims Handler (Large Loss) Full-time * Cardiff (Hybrid) About the Company A growing, data-driven insurance services organisation based in central Cardiff is expanding its travel claims function. The business supports international insurance partners across customer service, claims handling, underwriting, pricing and operational excellence. With a strong focus on innovation,...

Remote

CPS Group Limited

Cardiff

a day ago

Customer Service/ Complaints Handler

£24,000

This is an exciting opportunity to work for our busy and well-established client based in Stanstead Abbotts. The role offers a salary £24,000, depending on experience. This position is to cover maternity leave for 6 months (fixed-term contract) and the working hours are 35 hours per week, 9am – 5pm, Monday – Friday. Benefits include; Holiday entitlement – 24 days per year plus Bank Holidays,...

Hybrid

Room at the Top Recruitment

Stanstead Abbotts

a day ago

Customer Services/Call Handler

Call Handler / Customer Service Advisor - Job Specification Role Purpose To act as the first point of contact for customers and members of the public, providing a professional, efficient and customer-focused service. The role involves managing inbound and outbound calls, logging requests accurately, resolving queries, and ensuring issues are directed to the correct teams for action. Key...

Hereford

8 hours ago

Complaints Handler

You will manage your cases using a diary system, enabling you to prioritise your workload efficiently.

You will build a great relationship with the customer, finding a resolution to the complaint, making an improvement to a business process or practice and having the satisfaction of turning a complaint around into a positive experience for the customer.

4 hours ago

Complaints Manager

£40,000 – £50,000

You will oversee complex insurance complaints, multi-departmental issues, and contentious cases, ensuring resolution at the earliest opportunity while embedding a culture of continuous improvement across the business. Key ResponsibilitiesLeadership & Team Management:Lead, mentor, and develop a team of three Complaints Handlers, ensuring high performance and professional growth.

Marley Risk Consultants Limited

Bishops Cleeve

16 hours ago

Complaints Handler

You will manage your cases using a diary system, enabling you to prioritise your workload efficiently.

You will build a great relationship with the customer, finding a resolution to the complaint, making an improvement to a business process or practice and having the satisfaction of turning a complaint around into a positive experience for the customer.

4 hours ago